Frequently asked questions
Answers to the most common questions.
What payment methods are available?
Online payment via Paynet, or cash on delivery.
How fast is delivery?
1–2 business days in Tashkent, 2–5 business days to regions.
How do I track my order?
After checkout you receive an order number. Enter it on the "Tracking" page to see the status.
Can I return an item?
Yes, within 14 days of receiving it. See the "Return policy" page for details.
Are the products original?
All products are sold with a quality guarantee. Every order is inspected before shipping.
How do I contact you?
Call +998 99 644 84 44 or write on Telegram: @luxecoreuz. Working hours: Mon–Sat, 09:00–20:00.